Verify, don't assume.
Every factory is visited. Every product line is sampled. Every certification is checked against the issuing body. We do not take spec sheets at face value.
VConnect USA LLC is a U.S. import and distribution company. We source from vetted manufacturers in China, Hong Kong, and Vietnam, and deliver to American businesses and homes.
VConnect USA LLC was founded in 2019 as the U.S.-facing subsidiary of Icon Trading Company, a Hong Kong-based trading house with roots in consumer electronics and industrial sourcing. What began as a small import desk has grown into a fully integrated operation serving American businesses and consumers across every state.
We are not a marketplace. We are not a reseller. We own the relationships with our manufacturers, the logistics into U.S. warehouses, and the customer experience from first inquiry through final delivery.
Every team works off a list of values. Ours are short, specific, and show up in the way we write contracts, inspect factories, and answer customer email.
Every factory is visited. Every product line is sampled. Every certification is checked against the issuing body. We do not take spec sheets at face value.
Our business and consumer channels run on the same carrier accounts, the same warehouses, the same QC process. A B2B customer and a B2C customer get the same underlying product.
Support in both languages. Contracts written in both. The time zone is never the customer's problem.